Spectrum Senior Discount

by Allison Cruz | Updated 12/14/23

Spectrum has a senior discount that could get you your service for free, but you’ll need to qualify for the Spectrum Assist program.

To be eligible, you’ll usually need to receive Supplemental Security Income.

Fear not – if you don’t get SSI, there’s still plenty of ways to save as a senior with Spectrum especially if you’re an existing customer.

Spectrum doesn’t advertise a lot of these deals because they would rather keep more of your hard-earned dollars.

At BillSmart, we’ve saved our clients $1.5mm+ on Spectrum and other bills and we’d love to help you get the lowest possible rate on your bills.

Click the button below to save up to 30% every month.

Spectrum Deals For Seniors

On their website, Spectrum advertises that their deals for seniors are for the Spectrum Assist program and the Spectrum Affordable Connectivity Program.

If you choose to go with Spectrum assist, you’ll pay $14.99 a month for a 30mbps internet plan.

You can only get Spectrum Assist if you’re on Supplemental Security Income and are over the age of 65.

Only one of the members of your household needs to qualify for one of these criteria for you to be eligible.

The other discount that Spectrum offers is the Affordable Connectivity Program (ACP).  This is a government program, not a Spectrum program however Spectrum brands it.

With the ACP, you can get $30 off your bill a month.  It kind of made Spectrum assist obsolete.

Spectrum Bundles For Seniors

The Affordable Connectivity Program (ACP) is a program created by the government during and after Covid to give lower-income Americans $30 off their bills a month.

This $30-a-month discount can be used with any internet or cell phone provider and is not specific to Spectrum.

Previously, it was known as the Emergency Broadband Benefit (EBB) and the discount was $50 a month.

We don’t know how long this discount will last but if you’re eligible, it’s worth signing up for because it could save you $360 a year.

The eligibility requirements for the ACP are a lot easier than the Internet Assist program.

Some criteria that could get you qualified include being on Medicaid, getting Supplemental Security Income, and getting Veteran or Survivor pension benefits.

Other things that can get you into the program include being on SNAP, Section 8, or a Federal Lifeline customer.

spectrum senior discount example

How To Enroll For ACP/Spectrum Assist

You can sign up for the Spectrum Internet Assist program here to get your Spectrum senior discount.

They’ll ask for regular information like your name and address.

The most important thing to provide is proof that you’re on SSI.  You should be fine if you send in one of your monthly statements.

That’s for self-service.  You can also speak to a representative or go to a Spectrum store and they can get you set up as well.

Signing up for the ACP is a bit trickier because it’s a government program. You’ll need to go to the ACP website and apply or be recertified. 

They suggest providing the last 4 digits of your SSN for faster processing although you can provide your driver’s license or passport.

In our experience, it takes a day or two to get approved.  Once you get a receipt that you’ve been approved, make sure with Spectrum customer support that the discount will be applied.

We’ve had a couple of cases where it should have been applied but for whatever reason, it didn’t go through.

Spectrum TV Packages For Seniors

Spectrum does not have specific TV packages for seniors.  Just because they don’t have these packages, doesn’t mean you can’t save money on your Spectrum bill.

Before we start, something you’ll need to keep in mind is that the cost of Spectrum TV will increase every year.

Spectrum has these things called broadcast fees where they have to pay money to broadcast channels like ABC and CBS. 

Right now, the average Spectrum broadcast fee is $30 a month and is unrelated to the other channels you might want like USA or ESPN.

Oftentimes, you’ll be better off signing for a streaming service like Slingtv or Youtubetv because they won’t have these surcharges.

We’ll walk you through the ways you can save on your Spectrum TV package below.

spectrum senior plan

Other Ways To Get Senior Discounts

There’s 3 main ways you can get a discount on your spectrum bill as a senior or really anyone.

They are getting a discount, upgrading your plan, and rightsizing your plan.

Unlike Xfinity, Spectrum tries to avoid raising prices on their customers too much.  That’s why instead of raising the price on you, they have 1 or 2-year discounts that expire.

If you call to complain about your bill being too high, Spectrum will put your discount back or increase it by more than it already is to keep you as a customer.

The discount should be $10-$30 a month depending on how big your bill is.  You should call before your discount expires to prevent your bill from going up.

Spectrum is facing more competition because mobile phone companies like T-Mobile now offer home internet service.

This means you can get even higher discounts than you could usually can.

Just recently, we had a client who was paying $79.99 a month that we were able to reduce to $19.99 by getting Spectrum to add a promotion to their bill.

Consider Changing Your Plan

Another good way to get a discount from Spectrum as a senior is to upgrade your plan.  If you’re a senior, there’s a good possibility that you’ve been with Spectrum for a long time.

You might have been with them when they were still called Brighthouse or Time Warner!

Most of the time, the plan that you got then has been upgraded a couple of times.  The price for the features that you have today is probably a lot less now than when you signed up 10 years ago.

Spectrum doesn’t lower your plan amount when they introduce cheaper pricing.  You need to make that happen by researching what your equivalent plan is today and seeing if you could save.

Once you do that, you’ll need to talk with Spectrum over the phone or via chat and get them to change your plan to a better one.

Changing is easier than getting a discount.

Otherwise, you should consider right-sizing your plan.  You could save a lot of money if you remove your TV or landline service especially if you’re not using these services.

Another great way to save is by reducing your internet speed if you don’t use all that data or your channel packages if you have more channels that you actually watch.

Lower Your Spectrum Bill With BillSmart!

Seniors don’t need to be on SSI to get a discount on their Spectrum bills.

It’s harder to get your bill for free if you’re not on the ACP but by maximizing the discounts you have and optimizing your plan, you can make sure you’re not overpaying for Spectrum.

These things are complicated and if you’d like help from the experts, sign up for BillSmart.

We save our clients $352 on average and are negotiations are free if we don’t save you money.

Click the button below to get started.

About the author

Allison Cruz is the Head of Operations at BillSmart. She manages the bill negotiation team and doesn't stop until her clients get the biggest discount on their bills. In her free time, she enjoys watching cooking shows and drinking white wine.