AT&T Loyalty Department Number
The AT&T loyalty department number is (877) 999-1085. You can call this number directly instead of ATT’s general or technical support line if you want to lower your AT&T bill and save money.
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ATT Retention Department Phone Number
Besides the two phone numbers for the AT&T loyalty department that we’ve mentioned above, there are a number of other numbers that you can call to reach ATT.
Here’s the List:
AT&T Loyalty Department Number (US Based): (877) 714-1509
ATT Loyalty Department (Offshore): (877) 999-1085
AT&T Advanced Loyalty Group: (877) 999-1083
ATT Toll Free Number: (800) 288-2020
AT&T Customer Support Number: (888) 866-1514
ATT Sales Department Phone Number: (800) 331-0500
AT&T Global Fraud Management Phone Number: (877) 844-5584
ATT Unified Account Phone Number: (866) 595-1329
AT&T Internet Phone Number: (877) 999-0765
ATT Mobility Direct Line: (877) 710-9276
AT&T Business Customer Support: (866) 288-7629
ATT Uverse ISM Retention: (866) 595-1331
ATT Collections Department: (866) 960-2081
AT&T Wireless IVR: (800) 331-0500
If you’re trying to pay your ATT bill, click on the link text to learn more.
AT&T Customer Support Line Differences
Depending on which line you call, you’ll be routed to different customer support centers. Once you let the customer support representative know what your issue is, they may route you to a different call center that is better equipped to help you.
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You can also ask to be transferred to a different department if the current department is not resolving your issue to your satisfaction.
If you want to lower your bill, we recommend calling the loyalty department. You can reach the ATT loyalty department at (877) 714-1509 and (877) 999-1085.
If you have a specific question about a particular service, call the phone numbers that service those specific products.
The customer support phone number for ATT U-Verse is (866) 595-1331. AT&T Business Customer support is (866) 288-7629. For ATT Mobility, the direct line is (877) 710-9276.
If you don’t want to talk to anyone and are just looking for information on your account, you can call AT&T’s IVR (interactive voice recording) at (800) 331-0500.
Don’t call the collections department especially if you are past due on your account. They may shut off your service sooner than their standard procedure is if they find out that you don’t plan on paying them at all.
The number of the AT&T collections department is (866) 960-2081.
DirecTV Loyalty Department Number
ATT also owns DirecTV and there are a number of promotions that you can get for bundling AT&T and DirecTV. The phone numbers for the DirecTV loyalty department are below:
DirecTV Loyalty Department Phone Number (US Based): (800) 531-5000
DirecTV Loyalty Number (Off-Shore): (855) 235-3982
Florida DirecTV Loyalty Department: (866) 595-2871
There are a lot of numbers that you can call ATT to reach different customer support teams. There are pluses and minuses to calling these different departments, especially if you’re looking to reduce your AT&T bill.
You don’t have to do this on your own. BillSmart can negotiate your ATT bill on your behalf and save you money. If you’d like us to negotiate your AT&T bill and save you money, sign up to BillSmart by clicking the button below.