How to lower your Verizon Fios bill

by Allison Cruz | Updated 12/2/23

Getting a lower Verizon Fios bill can save you a lot of money.  However, we’ve seen a lot of variation in savings levels for clients with the same plan.

At BillSmart, we know the latest strategies to ensure that you’re getting the lowest rate on your Verizon Fios bill.  Our clients save $352 on average and our success rate is 83%.

If you’d want to maximize the savings on your bill, sign up by clicking the link below.

Fios Bill Discount Details

The first step to lower your Verizon Fios bill is to go to the second page of your monthly statement and look at the Discount Details section.

If it’s blank, then there’s a lot of room for you to lower your bill.

The discount detail section provides important information about your current fios promotions.

It breaks out the discounts by service and when they expire.  Discounts with no expirations are better than discounts that expire.

How To Lower Verizon Fios Bill
how to lower your verizon fios bill – secrets revealed!

Most of the customers’ bills that we negotiate have Gigabit internet.  The price of gigabit internet depends on your zip code. The most common price points we’ve seen are $100 and $135.

The vast majority of gigabit customers are on discounted rates.  These range from $30 to $70 a month with $60 being the most common monthly discount. 

If you’re saving less than $60, it’s time to call up Fios to make sure you’re paying the lowest rate.

Saving On TV/Landline Plans

Another big bucket of cost for Fios plans are TV plans.  The discounts on those are not as generous as internet but we’ve seen discounts between $10-$15 on average.

You can also often get premium channels like HBO, Showtime and Starz for free for a couple of months if you’re currently paying for them just by asking.

The final source of savings is lowering your landline monthly costs.  Fios charges a $30 a month but we find most customers get $10 discounts.

Make sure you’re getting your $10 landline discount if you feel you really need to keep your landline.

Another great way to save money is by applying a military discount on your fios account. You’ll save between $5 to $15 a month.

Verizon Wireless and Fios Bundling Discounts

Verizon is Verizon Fios’ parent company.

Given this relationship, you can save on your Verizon Fios bill by getting discounted pricing as a Verizon customer.

The way this currently works is that you need to download the Verizon app and link your Verizon Fios account to your Verizon account using the Verizon Up rewards tab.

The discount is split 50/50  between your Verizon bill and your Verizon Fios bill.  Unfortunately at this time, you can’t pay your Verizon bill and your Verizon Fios together – they’re still separate bills.

Verizon’s app is a little janky.  It’s important to check to make sure that the accounts synched and the discount went through.

If it didn’t, you can call up Verizon to see if you can get a one-time credit for the missed month or two of discounts.

Looking to save on other internet bills? Learn how to cut your ATT U-Verse bill in half here or how to get the lowest Cox bill possible.

Lowering your service costs

Service costs can often be a major component of your Fios bill.  These include receivers/modems rentals and other subscriptions.

For modems, you have a number of options to save on the cost.

One is to get your rented modem for free from Fios.  If you’re paying now, you can ask if they can waive the lease payments going forward (they’re generally $12 per receiver).

They’ll usually agree if you’ve been a customer for a year or more.  Modems are not that expensive. It’s likely that they’ve gotten their cost back and a tidy profit to boot if you’ve had your modem for more than a year.

If they refuse, you can always replace the modem that Verizon has provided and buy your own.  You can buy a compatible modem for under $100 and this investment should pay off in a couple of months.

However, you’ll need to return your rented modem to Verizon by mailing it in or dropping it off at a Verizon store so that’s something to take under consideration.

I would note that recently Verizon Fios is trying to be more customer friendly so newer plans often won’t have the modem costs broken down separately.

That’s nice but it also means that it’s harder to get lower bills because the modem costs are bundled in the overall plan costs.

Verizon Fios Receivers and Tech Support Pro Savings

For receivers, you don’t really have great ways to save.  You can try to ask for Fios to waive the $12 monthly receiver fee and we’ve seen that work before.

If you’re paying for multiple receivers and you only use one TV, you may want to return the receivers you’re not using much to cut down on costs.  Just get a Chromecast and cast your Verizon TV service to your TV.

One final bundle of services to review is whether you’re paying $10 a month for tech support.

This will show up on your bill as Tech Support Pro; this service is usually given out for free.

However, sometimes the discounts expire and you end up paying $10 a month for premium technical support.

There’s no difference between premium and regular technical support.

If you’re a pain as a customer and need a lot of tech visits, Fios will sometimes charge you a couple of dollars one time for taking up too much of a rep’s time.

If you ask, you can generally get these charges removed.  They’re there to prevent people from wasting reps time, not because Fios needs the money.

Cancel Verizon tech support pro if you can, especially if you’re paying $10 a month for it.

Verizon Fios autopay and contract discounts

There’s a number of other slight adjustments you can make to your Fios bill to save money.

If you’re willing to turn on autopay with Fios, you can get a $5-10 monthly discount.

Many Verizon fios plans come with contracts.  If you’re willing to sign up for a one year or two year contract, you can get a $20-$40 discount on your plan as well.

If you’re not planning to move in that time frame, that could be a good option for you.

Looking for ways to make $50 fast besides saving on your Fios bill? Mike Stuzzi from The Money Galileo wrote the ultimate guide that you should definitely check out.

Lower Your Fios Bill With BillSmart

Verizon fios isn’t the worst cable provider to negotiate with but there’s a lot of things to think about if you want to fully maximize the savings on your bill.

We handle all that stuff for you at BillSmart.  In fact, we’re so confident we can save you money on your Fios bill that we offer our negotiations for free if we’re not able to save you money.

If you’d like for us to negotiate your bill and save you money, click the link below to get started.

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About the author

Allison Cruz is the Head of Operations at BillSmart. She manages the bill negotiation team and doesn't stop until her clients get the biggest discount on their bills. In her free time, she enjoys watching cooking shows and drinking white wine.